Providing Window Furnishing Design & Installation in the Northern Rivers

Measured, Designed, Manufactured & Installed (Full Service)

What is the process for the full measured, design, manufacture and installation service?

When it comes to screens and blinds in the Northern Rivers, we are proud to offer a comprehensive three-step service. It includes the following:

1. Measure & Design

Obligation free service
We come to your location
We measure & install in clusters (driving patterns)—lowering the overall cost to you
We strive to arrange convenient times which suit you and us.
We can come before or after normal work hours on some days (varies from week to week) to suit those who are working or avoid school pick up and drop off times.
We bring samples, brochures and a highly experienced designer.
We inspect and measure the place where you would like our product to be placed.
We design the product to fit your applications.
Includes non-standard and standard sizes.
Landlords: We can and do make arrangements through real estate agents and tenants.

2. Manufacture

Your product is manufactured by us, you do not need to be involved in this step.
Most of our products we make ourselves, shortening the supply times.
The products we do not manufacture ourselves are mostly made in Australia at more specialised facilities than ours, ensuring they’re high-quality.
You are welcome to ask our measurer/office staff how well our factory is keeping up with current demand, and they can give you an idea of how long it will take for your product to be made.

3.  Installation

When the product is ready to be installed, we will ring you to arrange a convenient time to install the product.
We send our installer to your place to install your new product.
You may or may not be required to be home for installation. We will discuss this with you when we ring you to make arrangements.

The last part of this step is payment:

You are welcome to pay some or all of your balance before installation. We still guarantee our work if payment is received early.
Our installer will have your invoice/receipt with him which contains all payment details. If you would like this earlier, please contact us and we will send it to you.
We accept EFTPOS (over phone as well), cash, cheque and direct deposits.
You are welcome to pay our fitter by cash, cheque or by providing your credit/debit card details to be processed when he returns to the factory.
You can pay at any Westpac bank branch. Our details will be on your invoice.
You are welcome to post a cheque to 9 Krauss Avenue, South Lismore, NSW, Australia 2480.
If you pay online, please include your quote number or invoice number, as well as your last name as the description.

Occasionally, things don’t fit as planned. When this occurs, we have a system to rectify any errors. However, this can mean rescheduling installation to a later date.

If you have any questions, don’t hesitate to reach out. We service Lismore, Ballina, Byron Bay and surrounding regions. Supply only options are also available.

About Our Comprehensive Service

What else can you tell me about the measured, design, manufacture and installation service?

If you do not understand your quote, we are more than happy to talk walk you through it.
Please take care to ensure the choices that you have made are detailed on the quote, such as the colour or pattern.
The people we send to your home are highly experienced.
We have nearly 40 years of service since 1976.
Convenient and not as expensive as you might expect.
Prices include installation and G.S.T.
Firm prices for 21 days.
We keep your measured quotes on files for many years, allowing us to re-quote at current prices. Repricing after this period does not require a second measure and quote.
We only change our prices if there is a change in costs to us after the 21 days.

You can take the time to reflect, ask questions and discuss options, which is often easier after the initial measure and quote.
We will make the product and then contact you for installation. We do not pretend the product will be ready and then ring to tell you it’s not when you have already made plans.
We take responsibility for the design, transportation and installation of the product.
We guarantee our sizes and the installation. If it doesn’t fit when we go to install it, we take it back and fix it.
Products are guaranteed by us with the support of our suppliers for 12 months. SupaScreen grill is guaranteed for 10 years by our supplier.
Over 90% of our customers choose this convenient and affordable option.

What things do I need to consider when choosing the measured, design, manufacture and installation service?

It’s best for a ‘decision maker’ to be there for the measure and design because there can be multiple products that serve the purpose you desire, and the same product can have different options/variations to choose from. Different products and options on products change the way they are measured and designed. Discussing which product you would like at the time of the quote allows us to design and price the best product for you.
We measure and install in clusters in your area, lowering the cost to you. Dividing installed quoted job lots into smaller purchases is okay. However, we do need to pay our installers for the second trip out, so please keep this in mind. For small jobs (jobs under $250) there will be an extra charge to cover this cost.
Examples of Typical Drive Cluster Patterns for measurers and installers:

Clunes, Byron, Ocean Shores, Bangalow, Ewingsdale, Mullumbimby, Federal, Dunoon or
Casino, Kyogle, Bentley or
Coraki, Evans Head, Woodburn, Wardell, Ballina or
Wollongbar, Alstonville, Ballina, Lennox Head or
Goonellabah, Mcleans Rides, Bexhill or
Lismore, Nimbin.

Areas beyond our regular radius may be arranged. Please contact us today to find out more.
If your reason for dividing jobs is that you are waiting on your next paycheck, then let us know. We will delay installation according to this timeframe, meaning our installer makes one trip, saving this cost for you.
The balance will need to be paid on the day of delivery or prior to delivery.
This service is slower than Supply Only as full service takes a little longer for the measure and install in clusters, lowering the overall cost to you.
Less hassles and stress than Supply Only as we take care of the design, measurements, transportation and installation (none of which are included in supply only).
We do not design and measure for you to install. This is because the way we intend to install the product may be different to how you install it, and this can mean that the product does not fit. We only guarantee our measured sizes if we measure, make and install.

Frequently Asked Questions

Do you provide an obligation free measure and quote?

Yes. It is best to phone us for an obligation–free on-site inspection, design, measure and advice where we will provide firm prices for installed work completely obligation free. Click here for more information.

Can you measure for us to install?

Normally no. The reason is that with our measured and installed service, we also take responsibility for ensuring mistakes have not been made during manufacture. If the product is not made correctly when we go to install it, we take responsibility and rectify these errors. Another reason we install everything we have measured is the various and numerous ways products can be installed. If you try to install a product in a different way to how our measurer has designed it for you, then it may not fit correctly. Therefore, we prefer to send our installer, with his knowledge and understanding of how products are designed, to install all work designed by the measurer.

Do you service my area?

We service a large area with our free measure and quote service. This same area is where we install at no extra charge. This area covers Evans Head, Lismore, Casino, Kyogle, Coraki, Alstonville, Nimbin, Ballina, Byron Bay, Bangalow, Mullumbimby, Ocean Shores and everywhere in-between. If you live outside this area, we can still come to you. It will cost you a small amount for the measure, design and quote to help cover the cost of fuel to your location, depending on distance. You will not be required to go ahead with the work as this quote is still obligation free. Please give us a call, so we can talk about this with you and let you know how much this will cost.